Story Value

**Story Value**: Vero

Company: Vero
Participants: Every Inductee
Programme: Story Value

Designed and facilitate a module for Vero's Orientation programme.
This module imparts and embeds the Mission, Vision, Values and Behaviours (MVVB) to all new employees at Orientation.
Participants are introduced to storytelling and then work together in groups embedding the MVVB into a story in a fun and interactive format.

What our client has said

"Vero Insurance NZ (Previously Royal & SunAlliance Fire & General Company) has worked with Improv Solutions for a number of years to deliver interactive sessions as part of our new employee Orientation Programme.

For the past year the session has focused specifically on our company values: customer focus, expertise, excellence, integrity & associated behaviours. When we launched these values in late 2004 we approached Improv Solutions to design a session that ensured new employees would experience the Vero values & behaviours in a way that was both informative and engaging.

Improv Solution's successful proposal was based on a through understanding of our objectives and our internal culture. This ensured alignment between the creative strategy and the business outcomes required from this session. Focused on the story telling concept, the programme facilitates the development of four stories to depict each of our values. On Improv Solution's recommendation, Vero managers and team leaders are used as internal coaches to support participants in presenting their stories. Leadership involvement has truly enhanced the session and created the opportunity for managers to role model living the values and demonstrate accountability at all levels of the company.

The programme was piloted in November 2004 and has run approximately every 6 weeks since then. Participant feedback throughout this time has been very favourable. Improv Solutions have shown initiative in understanding our company and playing an active role in identifying improvement opportunities."

Kristie Barber
HR Consultant
Vero Insurance NZ Ltd